Funcom reduces operational costs following ‘The Secret World’ launch


 

Published on (2012-08-22)

As mentioned in the stock notice of 10 August 2012, Funcom has initiated a process to reduce operational costs following the launch of its most recent massively multiplayer online game ‘The Secret World’. The process includes several initiatives such as layoffs and temporary layoffs of some employees in Montreal, Durham, Oslo and Beijing.

Some of these initiatives are part of normal procedure following the launch of a major project, such as adjustments to the customer service staffing based on the number of customers in the game as well as adjustments to the production team as the project goes into a post-launch phase following years of intense development. Many of those affected on the customer service team are on temporary contracts which is common for a live service such as ‘The Secret World’ where customer service demand shifts based on the game’s population levels.

Around half of the company’s personnel have been affected, with some departments being more affected than others. To make sure Funcom is in the best possible position to realize its plans for both existing games as well as future projects, the company is focusing on retaining as many as possible on the production teams.

For more information about Funcom and its portfolio of games, please visit http://www.funcom.com.

Badhoevedorp, The Netherlands, 22 August 2012
Funcom

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